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Shipping, Returns & Exchanges
Shipping Policy
At The Golfer's Gift, we are committed to providing you with a seamless shopping experience from start to finish, including fast and reliable shipping. Please review the following shipping policy for important information regarding your order:
Processing Time:
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Most orders are processed and shipped within 1-3 business days from the date of purchase.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
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We offer standard shipping for all orders within the United States.
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Expedited shipping options may be available for select products at an additional cost. Please contact us for more information.
Delivery Time:
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Delivery times vary depending on your location and the shipping method selected at checkout.
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Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor the progress of your delivery.
Dropshipping:
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Please note that some of our products are dropshipped from different suppliers throughout the United States.
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Due to this arrangement, items may arrive in separate packaging and may be shipped by different carriers depending on the supplier.
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Rest assured, each product is carefully selected and sourced from trusted suppliers to ensure quality and customer satisfaction.
International Shipping:
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At this time, we only ship within the United States. We apologize for any inconvenience this may cause.
Shipping Costs:
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Shipping costs are calculated based on the weight and dimensions of your order, as well as your location.
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Shipping costs will be calculated and displayed at checkout before you complete your purchase.
Tracking Your Order:
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Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
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You can use this tracking information to monitor the status of your delivery and estimate the arrival date.
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Contact Us: If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team at [info@golfersgift.com]. We are here to assist you every step of the way.
Thank you for shopping at The Golfer's Gift. We appreciate your business!
Return & Exchange Policy
Returns
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You may return any unused or undamaged item within 30 days of purchase for a full refund.
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To initiate a return, please contact our customer service team at [info@golfersgift.com] to request a Return Authorization (RA) number.
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Returned items must be in their original packaging and accompanied by the original receipt or proof of purchase.
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Once your return is received and inspected, we will process your refund within 7-10 business days. Refunds will be issued to the original form of payment.
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Exchanges
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If you wish to exchange an item for a different size, color, or style, please contact our customer service team to request an Exchange Authorization (EA) number.
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Exchanges are subject to availability. If the desired item is out of stock, we will issue a refund or offer an alternative solution.
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Like returns, exchanged items must be unused and in their original packaging with proof of purchase.
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Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
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We recommend using a trackable shipping method to ensure your return is safely delivered to us.
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If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect for quality control purposes.